Healthcare
Life Sciences

Clinical rule creation cut by 97%.
£2m+ saved.

A RAG pipeline built on Mistral-7B turns NICE and SIGN clinical guidelines into structured, evidence-grounded rules for clinical decision support tools, with every rule traceable to source and signed off by a clinician.

97% cut in rule creation time
<1 day to build a rule set,
down from 20-30 days
£2m+ saved across 170 clinical areas
95% of manual labour automated

Client

A medical software company building clinical decision support (CDS) tools that digitise clinical guidelines into prescribing rules.

Goal

Reduce reliance on costly clinician time, improve the consistency of rule creation, and scale the CDS product suite rapidly across multiple clinical areas.

Every rule took a clinician a month to write, at £500 a day.

Clinical decision support tools work from rules extracted out of dense guideline documents such as NICE and SIGN. Writing those rules was a manual job: clinicians read the guideline text, interpreted the nuance, and turned it into machine-readable logic. It took 20 to 30 clinician days per treatment area, at £500 a clinician day — £10,000 to £15,000 for a single rule set.

That cost made scaling the CDS suite across therapeutic areas slow and prohibitively expensive. It also introduced inconsistency: different clinicians interpreting the same dense guideline text produced different rules. Any automated alternative had to stay auditable, evidence-grounded and acceptable to clinical governance — and technical, product and clinical teams had no prior experience with AI-assisted rule generation to draw on.

Three constraints were non-negotiable:

  • 20-30 clinician days and up to £15,000 per treatment area
  • Subjective interpretation produced inconsistent rule sets
  • Had to stay auditable and guideline-aligned for regulated clinical use

A RAG pipeline that turns guidelines into auditable rules.

The team built a retrieval-augmented generation pipeline on Mistral-7B. NICE and SIGN guideline documents were ingested, chunked, embedded and indexed in a FAISS vector store. Retrieval pulled the relevant sections of a guideline, which were fed to the model with structured prompts to generate rule logic — with the source passages extracted alongside every generated rule so clinicians could check provenance in seconds.

Clinicians stopped writing rules and started validating them — same evidence, same guidelines, a fraction of the time.

A validation layer checked units, numerical ranges and internal contradictions before anything reached a clinician. Clinicians’ role shifted from writing rules to validating them: reviewing each generated rule against its highlighted source text, then approving, editing or rejecting it. Safety and governance were built in throughout — source citation on every rule, a full retrieval audit trail, grounding checks against hallucinated logic, rule-by-rule traceability, and mandatory clinical sign-off with evidence links.

The pipeline was built as a modular orchestration framework, so ingestion, indexing, retrieval, generation, validation and review could each be swapped out independently — new LLMs or retrieval methods slotted in without a rebuild, and updated guidelines could be re-ingested with affected rules automatically reprocessed. Monitoring covered retrieval quality, rule consistency and clinician override rates, feeding back into retrieval parameters and prompts. Prompt engineering, RAG architecture and AI product management training was delivered across clinical, engineering and product teams to build confidence in the new workflow.

97% faster, and £2 million saved.

97% Rule creation time fell from 20-30 clinician days to under a day per treatment area.
£500 Cost per treatment area, down from £10,000-£15,000.
£2m+ Total savings delivered across 170 clinical areas.
95% Of previously manual labour automated, with clinicians now validating rather than writing rules.

Evidence-grounded retrieval and structured generation improved the consistency and accuracy of the rules themselves, while the audit trail and mandatory sign-off kept clinical and regulatory confidence intact. The reusable pipeline let the CDS suite scale across multiple disease and therapeutic areas in days rather than months, and the upskilling built AI literacy across clinical, engineering and product teams that outlasted the project itself.

* Case studies reflect work undertaken by our Heads of AI either during their tenure with Head of AI or in prior roles before they were part of the Head of AI network; they are provided for illustrative purposes only and are based on conversations with our Heads of AI.

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*Case studies reflect work undertaken by our Heads of AI either during their tenure with Head of AI or in prior roles before they were part of the Head of AI network; they are provided for illustrative purposes only and are based on conversations with our Heads of AI.