Education Provider Boosts Analytics Adoption 78%, Raises NPS to 9.71 and Cuts Cloud Costs £3K/Month with Enterprise Data Strategy

Industry: Higher Education / Data Transformation

Client

A global education provider

Goal

The goal was to drive an organisation-wide data transformation by embedding a data-driven culture across global teams and advancing predictive, prescriptive, and machine-learning capabilities.

Challenges

  • Consolidating disparate data sources into a centralized system.
  • Driving organisation-wide adoption of advanced analytics.
  • Balancing data transformation initiatives with the need to improve financial performance.

Solution

Designed and executed the organisation’s first enterprise-wide data strategy, centralising resources and launching Board-approved training programmes.

Migrated 85% of company data to Azure Data Lake, enabling scalable, secure data management.

Deployed Power BI and Tableau to enhance reporting, analytics adoption, and decision-making.

Developed a machine learning model to transform sales forecasting and financial planning.

Impact:

Increased analytics adoption by 78% and improved NPS to 9.71 in the first year.

Reduced cloud consumption costs by £3K per month.

Improved data quality by 35% through the establishment of a Data Governance programme, significantly enhancing data literacy across the organisation.

*Case studies reflect work undertaken by our Heads of AI either during their tenure with Head of AI or in prior roles before they were part of the Head of AI network; they are provided for illustrative purposes only and are based on conversations with our Heads of AI.